Return & Exchange Policy
1. All returns and exchanges must be within 30 days of delivery date.
2. Merchandise must be in new condition, with all original tags and labels on garments. A 15% restocking fee will be deducted. Clothing in less than new condition may be refunded at our discretion upon arrival and condition of the item(s).
3. The customer is responsible for all return shipping charges. Shipping charges due to items received because of our error will be refunded.
4. Upon receipt of merchandise, we will process the return/exchange. Please allow 1-3 days for return processing and 1-2 weeks for exchange processing.
How to Return Your Order
Click here to open a PDF return form which you can print, fill out, and include with your return. Instructions are included on this PDF form you will print out.
Questions, Problems or Suggestions?
If you have any questions regarding your order, please contact our customer service staff using the contact form. You may also contact us by telephone toll-free at (800) 215-9928 or by fax at (740) 373-1132.